I was disappointed in the wait time to see the dentist. We had appointments at 3:00pm and did not get taken back until 3:37pm. A 5-10 minute wait is reasonable but a 37 minute wait is not. I understand things can get backed up but a phone call stating the dentist is running late or behind would have been nice. Once back in the examining room things went well. I enjoy Dr. Rami and his knowledge of his profession.
During my 50 something years in existence on this earth I always tried to avoid dentists as much as possible, I did have to pay for it. Today I had my first pleasant experience in a dental office. Shout out to Smile rite family dentistry in Madera. Dr Rami is a professional with a light touch, staff over there where very attentive and courteous, the greatest thing I did not have to wait long. Thank you SmileRite Family Dentistry
I put off going to the dentist for years because my fear of needles was very overwhelming. The staff at SmileRite made me feel comfortable and numbed me up enough not to feel any pain at all. I can't thank them enough for helping me get over my fears. Since February I've had a cleaning, and 6 fillings. I would recommend then to anyone feeling nervous or anxious about their next dentist visit.
Dr. Rami usually does work on my teeth. He's very good at what he does, and explains things thoroughly. The staff is also very professional, friendly and accommodating. What i love best about this office is I hardly wait to be seen. The minute I check in at the front desk, 5 minutes later I'm on the dentist chair and the Dr. and or assistant is there starting the work. They also finish the entire cleaning in one visit, whereas other offices schedule multiple visits. Highly recommend you give them a try
Been a patient for over 25 years at this location. There was a new hygienist who did my cleaning. She never introduced herself so I don’t know who she was. She wore strong perfume which I have never noticed with any other hygienist since they are so close to the patient. I know she was new because I asked and I’ve never met her before. Hopefully she will learn that knowing who is working on your teeth is KEY to building a good first impression and a solid relationship with your patients.
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