The issue we had was the tub/shower was not giving hot water. I called two plumbing companies based on their 5 stars & reviews. I still have not heard back from the other company. Mr Drain Plumbing was awesome. I forgot to get the worker’s name but he was great with communication. I was able to text him the issue & send pics of the tub/shower handle prior to his arrival. This allowed him & his partner to come well prepared in advance & got it done within 10min.
Mike arrived at my home 20 min. after I called and the repair took 10 minutes. Everyone that I interacted with from this company was professional, helpful, and kind. I am very pleased that I called them and would not hesitate to call them again. Maybe just to chat, who knows. ;)
Michael just finished installing a new kitchen sink faucet set in our home. He was on time and very professional. He explained the charges and made sure we understood the process. He wore protection on his shoes, wore a mask and maintained the proper social distancing. He did a great job and demonstrated how the new set worked. Payment process was straight forward and the charge did not exceed the estimate. Michael was very efficient and friendly. I highly recommend Mr Drain to anyone in need of plumbing services. This is not the first time I’ve called Mr Drain Plumbing for help and I’m sure it’s not the last.
Mike was on time everyday. My clogged drain turned into much larger job. Mike gave a clear explanation of what was needed, the duration of the job and the estimated cost. The job took 4 days including jack-hammering the garage and hallway floor, re-plumbing two sinks and a half bath through an interior and exterior wall, and finally filling the holes and pouring concrete. They were very respectful of our property and moved everything needed. The supervisor stopped by everyday to make sure we were satisfied and check the progress. The communication was great and they explained each step along the way. Mike made sure to connect up my kitchen sink and dishwasher the first day. We highly recommend this plumber and will use again
Thank you Mr Drain I had a broken shower handle which forced us to shut the water off to the house. They were able to send out Mike right away, on a Friday night , so we weren’t without water all weekend. I’m so thankful he found and replaced the part. Now we can keep clean! We recommend this plumber
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