The afternoon before my appointment, they called to reschedule from 9am to 7am. I agreed, and I was there early. By 9am, all they had done was take xrays, and have a dentist who did not speak understandable English tell me somebody would come in to discuss financial arrangements. I waited for several minutes, and finally left. They did not respect me time, even after I accommodated their last minute change. I would rather pay out of pocket than to go to a dentist office like this. The office ladies were very nice.
Horrible experience with this place. Unfortunately the good doctors are having to deal with a corrupt business office. They overcharge their customers and also bill the insurance company. Fraud in one word. I had to file complaints with the insurance company in order to expose their business. They have complied partially but had to file another complaint as they have not refunded the other $1040 to us and stated that their office mgr went on vacation and can’t do anything for another month. This is not in compliance with what they were ordered to do. My advice to anybody who is using this dental office to check with their insurance company for possible fraud in overcharging their patients and double billing.
This place has no respect for the time of its patients, I had an appointment at 9:15 a.m. they finished seeing me at 10:45 a.m., the doctor only checked me and sent me to the dental surgeon, he spoke to me for less than 5 minutes telling me that He had to come every 6 months, he did not tell me more, he left and left me waiting while he talked with other employees, so that after 20 minutes telling me that they could attend later because they were very busy, by that time it was almost noon, I lost all my morning so that the dentist will only check my mouth and nothing else, a total disregard for patients' time, I do not recommend this place without a doubt I will not return here
I had needed this tooth pulled for over a year and a half. Last October it abscessed and they put me on antibiotics. My anxiety is at times quite severe and kept rescheduling. Today I went in. Dr Simel and Adam were great. Adam talked with me and I felt my fears were understood. Dr. Simel was so quick I couldn’t believe when they said they were done. Of course I was super excited and couldn’t believe it took me so long to get it done! Thank you Adam and Dr Simel, you rock!!
They have no respect for their patient's time. I did the online check in and arrived 15 mins early for my appointment as they requested. They didn't bring me back until 15 mins after my appointment time for x-rays. They then left me in a chair for 45 minutes without having anyone do my cleaning or exam. On my way out they told me to plan for a 2 hour cleanings in the future. No thanks. I'll go somewhere that can get it done in the standard 45 mins.
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