Dr. Alex Mari is a great doctor although I was not seen by him for very long my experiences with him where always good. He takes his time to listen to you and doesnt make you feel rushed. HOWEVER, his help in the front desk and his MA are terrible. I needed some medication/ refills authorized by him and calling the office to get a simple refill approved was a terrible experience. Nobody seems to know what they are doing or who to direct you to, and when they do direct you to the right person , the person doesnt pick up so you leave a message only for her never to return your call. I had to call his MA directly to get something approved and again took days for anything to happen . I saw this turning in to a nightmare so I got another doctor. The ladies up front are rude and disrespectful for they make it seem like they are doing you a favor when in reality the customer is paying their wages directly or indirectly. As a matter of fact, I requested my records over a week a go for my new doctor and apparently they just put them in the mail yesterday. If you took a bunch of Chimps from the wild and put them to run that front desk I can almost guarantee that they would do a better job than the individuals that work there now. Dr. Mari should fire all of these people and just start fresh. What a shame .
Met with Dr. Mari today. He was very patient and caring. I would highly recommend him. He has a great bedside manner to go long with his caring attitude for your health. He asked lots of questions and was full of suggestion on ways to going about my journey to a healthier me. Thank you Dr. Mari.
Usually go back at appt time. Great doctor :)
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