Walked out to my garage to find a pool of water under the water heater. Decided to go with Johnson's plumbing after a few reviews. I got a service call scheduled for 3pm. They arrived around 1:30pm and finished the install, removal and cleanup by 3:30pm! Awesome work, they were knowledgeable and explained every process during the job. Would definitely be using them again for any future plumbing needs.
Very good service. Found out the plumbing problem quickly and fixed it accurately.
When I first called to get a quote about a water softener install, the person I talked to was courteous, and professional. I explained to him that I needed a softener installed, and asked if they did that. He said absolutely, and that he’d have his installer call me. It all went downhill from there. It took the installer 48 hours to finally call me, and it sounded like I was inconveniencing him by wanting to have this job done. He then told me send pictures and he’d communicate through text. Little did I know, he would only send one text per day, and not answer my questions from previous messages. He didn’t offer to come out and look at the situation, didn’t respond, and then finally quoted me an outrageous price for a job he never came to see. When I asked about having him come look at it, he just stopped communicating with me completely. I ended up getting another company out of Atwater to come out and install it within 72 hours, for 1/3 the price. I was genuinely disappointed in the lack of communication and professionalism. I don’t understand why he couldn’t just tell me he didn’t want the job, vs. stringing me along for a week, and then just cutting communication.
Thanks Johnson Plumbing the men who took care of my plumbing under the house [pipe leak] 2 inch kitchen drain under the house were very professional even though they had to go pick up a PCV pipe it took them like an hour plus a few minutes to complete the job Must also add that they were very respectful and friendly Next time I have a plumbing problem the first place I'm calling is Johnson Plumbing Thanks Guys I must add the price for repairs and labor was very reasonable.
Love 😘 my plumber, great job, very good Clean up afterwards. Professional,and just a very good man. 😊
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