Isaiah arrived on-time and provided excellent service. He was honest about our current situation (and potential for future needs based on tree root issue) but positive and proactive. Toilet issue fixed at a price that was a little lower than what I was prepared to pay. Isaiah was very positive and professional; he worked quickly and efficiently and clearly explained why he did what he did through each step.
Got the job done at an affordable price. I like the updated texts I receive for when they are on their way and when the jobs completed. My tenants have been very happy with the "in and out" service and I like the fact of knowing it's completed.
Walked out to my garage to find a pool of water under the water heater. Decided to go with Johnson's plumbing after a few reviews. I got a service call scheduled for 3pm. They arrived around 1:30pm and finished the install, removal and cleanup by 3:30pm! Awesome work, they were knowledgeable and explained every process during the job. Would definitely be using them again for any future plumbing needs.
They are very professional and they have a reasonable price.
When I first called to get a quote about a water softener install, the person I talked to was courteous, and professional. I explained to him that I needed a softener installed, and asked if they did that. He said absolutely, and that he’d have his installer call me. It all went downhill from there. It took the installer 48 hours to finally call me, and it sounded like I was inconveniencing him by wanting to have this job done. He then told me send pictures and he’d communicate through text. Little did I know, he would only send one text per day, and not answer my questions from previous messages. He didn’t offer to come out and look at the situation, didn’t respond, and then finally quoted me an outrageous price for a job he never came to see. When I asked about having him come look at it, he just stopped communicating with me completely. I ended up getting another company out of Atwater to come out and install it within 72 hours, for 1/3 the price. I was genuinely disappointed in the lack of communication and professionalism. I don’t understand why he couldn’t just tell me he didn’t want the job, vs. stringing me along for a week, and then just cutting communication.
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