When I first called to get a quote about a water softener install, the person I talked to was courteous, and professional. I explained to him that I needed a softener installed, and asked if they did that. He said absolutely, and that he’d have his installer call me. It all went downhill from there. It took the installer 48 hours to finally call me, and it sounded like I was inconveniencing him by wanting to have this job done. He then told me send pictures and he’d communicate through text. Little did I know, he would only send one text per day, and not answer my questions from previous messages. He didn’t offer to come out and look at the situation, didn’t respond, and then finally quoted me an outrageous price for a job he never came to see. When I asked about having him come look at it, he just stopped communicating with me completely. I ended up getting another company out of Atwater to come out and install it within 72 hours, for 1/3 the price. I was genuinely disappointed in the lack of communication and professionalism. I don’t understand why he couldn’t just tell me he didn’t want the job, vs. stringing me along for a week, and then just cutting communication.
Love 😘 my plumber, great job, very good Clean up afterwards. Professional,and just a very good man. 😊
Outstanding service!! From the time I called to repair complete 5 hours. I recommend them to anyone!
As long as you dont interrupt them they work fast. Good efficient work
Exorbitant price of 1000+ dollars to do basic handyman work of changing angle stop and supply lines. Didn't fix the original problem for which they have been hired where it needs real professional plumbing experience. Charged 100+ for giving estimate and they don't give credit if you get the job done through them as well. Please avoid unless you have a large budget to spend on plumbing job and look for better options if you can. Not friendly and cooperative to work and get job done
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