I’ve worked in the plumbing wholesale business for many years. Florestone has always been the go to for tubs, shower pans, wall sets, laundry sinks, etc. Unfortunately they have recently got bought out by American Bath Group. A huge national corporation that owns multiple brand names. Dealing with Florestone over the last hand full of months since they got bought out has been nothing but frustrating to say the least. Some of their best employees have quit and a lot of their policies have changed. Quality control is now absolutely terrible. Lead times are all over the place and never accurate, and customer service is not good. That being said it has nothing really do with the people that work there but more to do with this big company that came in and tried to fix a well oiled machine that wasn’t broken and had been running great for decades. As an employee of a plumbing wholesale company and having conversations with other local wholesale companies we are now in search of other options. I hope the management at American Bath read this but I’m sure they don’t and won’t care.
David was super helpful over the phone helping me with questions about installing a gasket. Much appreciated making the accessibility of getting ahold of someone so easy. Great service! 👌
Great place if in need of a shower or tub we got it all(i work there)
We use their shower-base product and love it. They are very helpful for any questions on their products.
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