The worst doctor you can select as your primary care physician. If you end up with a serious condition such as Cerebrospinal Fluid Leak, you may count on Google more than her due to not remembering being thought as a doctor about CSF Leak. The most irresponsible doctor ever. Despite all my effort to get a referral to neurologist, I ended up with a referral to ENT doctor just because her notes indicated Clear Nasal Fluid leak (CNF Leak) instead of Cerebrospinal Fluid Leak (CSF Leak). During office visit she stated some throat congestion, but got released with no medication. Had to visit urgent care in 4 days to be proscribed some antibiotics.
My only appt was short abrupt cold. She dismissed me as a patient within 10 min of entering the room with no real reason. I am a High-risk patient with several different medical needs. I became very agitated by her cold dismissive and uncompasstionate attitude. I would not recommend this medical group. I believe it's because I havhave Medical and not just Medicare.
I am really disappointed with how I was treated by Dr. Chan. I had just found out I was expecting my first child and came in to the office to get a referral for an OBGYN, as required my insurance. Even though I did not think much would happen at this appointment, I had been looking forward to it all week. Dr. Chan asked me if I had any questions or concerns, but anytime I tried to raise a question or concern she would cut me off and dismiss what I was saying despite the fact that she knew nothing of my medical history and did not examine me at all. She also would comment on my clothing when I was trying to tell her my symptoms. She asked me if I had any concerns prior to my pregnancy, and when I tried to tell her what those concerns were, she continuously cut me off. When I told her I had seen both a OBGYN and urologist, she made a comment like “oh you have this problem too” and told me that it was just my anxiety. I told her that I knew it had to be more than that and when I told her symptoms that contradicted her “anxiety diagnosis,” Dr. Chan said that we can’t address this until after my pregnancy anyway. If this is the case, I’m not sure why she brought it up. When we got back on topic about my pregnancy, she started scolding me that I needed to get my anxiety under control--which is something I am very aware of and why I asked her about my exercise routine and other ways I have tried to manage my anxiety and how to adapt my routine now that I am pregnant. Instead of trying to provide any real solutions, she asked me what I have to be so sad about and told me to figure out how to control it--something I do every day of my life. I was in tears at this point. When I told her I felt like she wasn’t listening to me, she got angry and said that I wasn’t listening to her and that she thought she was being really helpful. Then she got up to leave the room and I told her this was extremely unprofessional and that I did not understand what I did to make her so angry with me. She was trying to leave without telling me if she would make a referral, if I was free to go, or if I needed to do anything else. Dr. Chan told me “our personalities do not click” and that she usually asks people to leave at this point, but said I could have my referral and get a new general practitioner. This was supposed to be a happy and exciting moment. Dr. Chan did nothing but increase my anxiety through her lack of compassion and rude and condescending attitude. Instead of having my questions answered and concerns addressed, I left this office in tears. If you have another choice, do not see Dr. Chan.
Do not recommend this doctor, also the front office is not good.
My initial visit I was surprised at Dr.Chan's rude and cavalier attitude, but I decided to see if things were different my second visit. She treated me the same. It wasn't until I got assertive with my requests that she decided to give me some attention. Unfortunately I sent my 22 year old daughter to her with a sensitive medical issue. Dr. Chan treated my college eduated daughter with her same condescending attitude. We will not be back, and I would not recommend Dr. Chan to anyone I cared about.
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