Today is 12 days after my son-in-law died while being treated at this hospital. When my daughter arrived they could not locate where her husband was after he had been brought by ambulance. After she registered at the emergency room she was not allowed in until she bitterly complained after an inordinately long wait. She was placed in a “quiet room” with her two sons and again waited with no word. She was finally told that her husband had expired. The cause of death was apparently heart failure do to blood clots in the lungs. She was not allowed to see her husband for the last time as they did not know if he was in the hospital or in the morgue. After the initial shock of his passing my daughter requested an autopsy two days later because the suddenness of the death of an otherwise healthy 47 year old was inconceivable. This was on a Sunday. He had died the previous Friday night. She was told no autopsy would be done as the cause of death has already been “determined”. If she really wanted an autopsy, she must get one done privately at a cost of thousands of dollars. When a malpractice suit was threatened they relented. The following Thursday the hospital told her they would send the remains to Sacramento for an autopsy! Almost 100 miles away. But she was not told what day that would be. Five days later we still don’t know where her husband is! We have been unable to get any information at all from the hospital. Repeated phone messages given have not been returned. The hospital is heartless, uncaring and unconscionable.
I recently had back surgery on my l5 here at doctor's and let me tell you, they treated me amazing. Graciela my nurse was just amazing, I was super nervous but just her vibes calmed me down. All the other ladies and gentlemen working there with me were phenomenal. I've had a lot of bad experiences with physicians lately so this was a breath of fresh air for me. Thank you to the team that helped me. I am so grateful!!
My son in law was admitted Friday having been sent by ambulance from Sonora California to Modesto to Doctors medical center.on an emergency basis. His wife, my daughter arrived later and registered in the emergency room. They left her waiting outside. When she insisted on knowing the condition of her husband they “could not locate him”. Finally she and her two boys were escorted to a “quiet room” for hours. Finally she was told he was being attended in the critical care unit. He ultimately expired. The staff couldn’t or wouldn’t tell her where the body was. She was unable to see her husband to a least say goodbye. Later she was told he was in the morgue. This was not true as he still was in the hospital. The staff was cold, uncooperative and uncaring to my grieving daughter in law. Three days later she still has been unable to see the body. She wants an autopsy done to determine the ultimate cause of death to see if it was Covid related or some other reason so she can have closure. Again she was given the run around. She still doesn’t know if an autopsy will be performed. Absolute unconscionable incompetence!
The stay after my heart procedure was a great experience.. The 4 WEST- RN Savannah is a awesome person and I would love to have as a friend and very caring Nurse and Sheila is a amazing Nurse also.. I was so scared going into have the procedure done and some nuses even said they would pray for me and that touch my heart and made me feel at ease. I totally trust this wonderful hospital to have any type of surgery done here and in the future I will not go to any other hospital. I think Sheila & Savanah need a raise or a award or metal.. Thank You Guys!!! Love Ya!!!
My father was erroneously brought to this hospital in lieu of Kaiser. This place needs serious love. The staff was okay (doing their best), the facility is just disgusting and out dated like something you would find in a third world country. The amount of individuals waiting to be seen was quite an overwhelming sight as well. I couldn’t imagine having to seek medical assistance in a true emergency and having to wait in the lines people were waiting in for care.