I had an initial great experience. My husband did not, however. He drove to this office from a 12 hour work shift to find that they canceled his appointment for not being 15 minutes early. I told them to cancel my follow up appointment and they had no problem doing so. No apologies, nothing. We work hard for our paid benefits. This is another version of Western Dental. Awful customer service.
I made an appointment with Bright Now dental after my crown on my front tooth broke off. They got me in right away and were very caring about my situation. I wanted to get my broken tooth fixed the same day but they didn’t have an appointments available for the same day but told me they would call me if someone canceled. Within an hour of leaving the office, they called and said they had a cancellation. They were so gentle and caring throughout the whole procedure, asking me if I was doing okay and letting me know that if for any reason I needed to take a break or feel any pain they would stop. My experience with Bright Now was the best experience I’ve ever had going to the dentist and have already referred my family to them as they are so great.
Friendly staff. Always does a good job when I am in there. They work efficiently and I never seem to have to wait too long.
The staff is wonderful. They make sure you are comfortable with everything they are doing. I saw Dr. Sando and she made sure I understood everything and asked if I had any priorities before having a work up done for treatment. I am so glad I found this office.
Great experience! Nice and professional staff the office is very clean. They got me in quickly gave me options then took care of my problem right away. Making a dentist appointment as comfortable as could be. I highly recommend them!
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